Tenant-aware chat
Keep conversations, widget settings, and customer context separated per tenant so each business can use the same platform safely.
Service AI Chat features
The core tools for tenant-aware customer chat
Service AI Chat combines a website widget, tenant-aware routing, lead capture, and a focused inbox so service businesses can manage customer conversations from one simple workflow.
Shared inbox
Review new customer conversations, follow up on leads, and keep support work organized from one focused inbox.
Website widget
Install a lightweight chat widget on a customer website and connect visitors to the right tenant experience.
Demo flow
Use demo links to test the customer journey before connecting the widget to a live business website.
Lead capture
Collect useful customer details such as name, company, contact information, and request type before handoff.
Operator workflow
Give service teams a simple way to review conversations, draft replies, and continue customer follow-up.